ICTI Factory wholesale soft material plush toy horse stuffed animal toy

Shipping terms: DHL, UPS, FEDEX, TNT, EMS 
Dispatch would be arranged within 5 working days, once the payment is confirmed.

For more information please send email TKS !!!!

  FACTORY

Clients

Q:What is your payment terms?

A:  1) By T/T, 30% in advance as deposit and 70% balance paid before shipment.
     2) For some huge order, we can negotiate the terms, which will be good for both of us.

Q:Why do you charge samples fee? May I have free sample? How can refund the sample fee?

A: 1) We seldom provide free sample, as we need buy the materials for your customized designs, we need to pay the printing and embroidery, and we need to pay our designer's salary. Once you pay the sample fee, this means we have a contract between us, we will take responsibility for your samples till you say “Okay, it's fine! it's perfect!!!”. 

    2) When your value of trade reached at 100K USD yearly, you will be our VIP customer, then your samples can be free, furthermore the sample time will be shorter than normal.

    3) All your samples cost will be refunded when the order quantity reached 5K pcs each design.

Q:What is your sample & mass production lead time? How about urgent order?

A:  1) Sample time: 1~7 working days
     2) Production time:  abt. 30-45 days according to the order quantity and complexity.

     3) Your urgent order is acceptable, 10-30 days is ok. But you may pay more money.